RiskAvert supports managing legal, insurance, warranty, claims and project casework

Optimise your case management processes, enhance stakeholder collaboration
and mitigate potential liabilities using RiskAvert


Monitor and communicate trends, risks and actions using online dashboards and operational reports.


Communicate policy and collect reports of incidents, concerns and opportunities via the internet and confidential call centres.


Systemise the assessment, prioritisation, planning and documenting of each matter reported.


Maintain high standards of investigations and response through enforcing best practice workflows and documents.


Automate your processes, standard procedures and work instructions using workflow and other intuitive functionality.

Executive Dashboards

Dashboards highlighting case management activity, such as:
Volume, status and lifecycle
Trends by source, type and location
Workload and backlogs
Cost and priority

Access to Key Documents:
Corporate policies
Conclusions and outcomes
Risk assessments
Audit reports
Other supporting documents
Market intelligence

Filter and drill down to detailed data by: ,

Case portfolio or type
Business division and function

Information Faster

Information in one place
Business Dashboards
Detailed information and data
Project documentation
Policies and procedures
Organisation structures
Contacts and organisations
Alerting of updates
Multi-lingual user interface


RiskAvert Case Management system offers extensive reporting capabilities including dashboards, online displays and operational reports:

  KPI dashboards showing volumes and risks profiles
  Online reports linked to all related information
  Operational reports for each key stakeholder  
  Regulatory compliance reports

Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.


RiskAvert Case Management workflow, makes it easy for claimant to concisely report their case through:

   Online forms designed to collect key information
   Confidential call line integration
   Registering both claimants and their representatives
  Multi-organisational and language reporting choices
  Anonymous reporting options and functionality
  Data input validation against stored data
  Easily maintainable validation data
  Accessibility via the internet and mobile devices
  Uploading of related documentation and media
  Secure data input and transmission


Case are immediately notified to appropriate staff for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:

  Collaborate via PCs and mobile devices
  Receive specific alerts of new and changing claims
  Work with claimants or their legal representatives
  Classify claim types, priorities and status
  Assign owners and case staff
  Define plans, tasks and assignments
  Upload and store supporting documents and media
  Risk assess and score
  Financially assess potential outcomes
  Automatically set resolution targets based on SLAs
  Visualise and manage the investigative work load


Case are managed through the investigation stage until resolution and settlement. RiskAvert functionality benefits this process as allows your case workers to:

  Collaborate via PCs and mobile devices
  Workflow manage the process, including approvals
  Document findings, conclusions, and actions
   Financially model and assess case outcomes 
  Standardise process and documentation
  Upload and store supporting documents and media
  Score the mitigated and unmitigated risk
  Monitor and report progress
  Alert stakeholders of tasks they must carry out
  Store all information pertinent to every case


RiskAvert Case Management system is designed to enhance, standardise and optimise your processes through:

  Ergonomic incident and risk submission workflows
  Maintaining confidentiality and anonymity
  Automated notification and approval workflows
  Standardisation of forms and documents 
  Intuitive user interface
  Document management
  Financial assessment of case outcomes
  Risk score parametrisation
  Data validation in all appropriate submissions
  Online reporting of work load
  Role-Based-Security defining what users can do
  Workflow rules triggering email and text links

System Customisation

RiskAvert Case System can be customised to reflect the type of case load of your organisation, such as:

   Case register design
  Classifications of cases, claims and projects
  Design of reporting forms
   Organisation structure
   Staff, contacts and partners
  Input forms and documents
  Locations and assets
  Priority and status levels
  Risk scoring rules
  Documentation structures
  User roles and permissions
  Workflow business rules

Sector experience

Governance Services

Arqiva, Argos, Fujitsu, Dorset&Hampshire Water, Habitat, iForce, NTL, Virgin Media, Sainsbury's Sainsbury's Bank, Telewest, VT Group

ERP Project Management

Acco, Alcoa, Apple, Electrocomponents, NATS, Omron, Rabo Bank, RTE and Unipart

TV Production Management

Carlton, Flextech, Globo, RTE and SWR

Advanced Logistics

Excel, Kuehne + Nagel, Oracle, Stanhope, Tesco, Twinnings and Unipart

Medical EPR Solutions

Blatchford, Convatec, Bristol Myres Squibb and the NHS

Featured customers and partners

Over two decades, Risk Avert has provided services and systems to assist many large and medium-sized organisations including Argos, Arqiva, Blatchford, Habitat, NHS, Virgin Media, Habitat, Iforce, RTE and Sainsbury’s.

Customer Feedback

"RiskAvert have provided us with many years of unbroken service in the provision of Confidential Whistleblowing and Crimeline registers. Year on year, some of the information received has resulted in significant results and benefits."
Rating: 5 stars
Head of Security, Virgin Media
"RiskAvert provides us with an independent "Whistleblowing" service. They were excellent in constructing our bespoke system and ensuring the amalgamation of the disperate previous systems and call lines went smoothly. Our "Rightline" now provides an efficient means for reporting of wrong doing both internally and externally."
Rating: 5 stars
Head of Corporate Security, Sainsbury's PLC

We are enabling process teams to collaborate with colleagues and third parties worldwide!

RiskAvert enhances the team's ability to collaborate confidentially with colleagues and others while working from the office, on the move or at home.  The software is multilingual and currently supports 25 language sets.

Security is embedded into every system layer, including authentication, transmission, firewalls, fault-tolerant hardware and load balancing infrastructure.

Take a closer look at each of the solutions!




+44 203 880 1918


+44 77 66 46 2005