RiskAvert supports managing legal, insurance, warranty, claims and project casework
Optimise your case management processes, enhance stakeholder collaboration
and mitigate potential liabilities using RiskAvert
Reporting
Monitor and communicate trends, risks and actions using online dashboards and operational reports.
Identification
Communicate policy and collect reports of incidents, concerns and opportunities via the internet and confidential call centres.
Assessment
Systemise the assessment, prioritisation, planning and documenting of each matter reported.
Investigation
Maintain high standards of investigations and response through enforcing best practice workflows and documents.
Workflows
Automate your processes, standard procedures and work instructions using workflow and other intuitive functionality.
Executive Dashboards
Dashboards highlighting case management activity, such as:
Trends by source, type and location
Workload and backlogs
Cost and priority
Access to Key Documents:
Statements
Actions
Conclusions and outcomes
Risk assessments
Audit reports
Other supporting documents
Market intelligence
Filter and drill down to detailed data by: ,
Case portfolio or type
Business division and function
Location
Owner
Information Faster
Information in one place
Business Dashboards
Detailed information and data
Project documentation
Policies and procedures
Organisation structures
Contacts and organisations
Alerting of updates
Multi-lingual user interface
Reporting
RiskAvert Case Management system offers extensive reporting capabilities including dashboards, online displays and operational reports:
KPI dashboards showing volumes and risks profiles
Online reports linked to all related information
Operational reports for each key stakeholder
Regulatory compliance reports
Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.
Identification
RiskAvert Case Management workflow, makes it easy for claimant to concisely report their case through:
Online forms designed to collect key information
Confidential call line integration
Registering both claimants and their representatives
Multi-organisational and language reporting choices
Anonymous reporting options and functionality
Data input validation against stored data
Easily maintainable validation data
Accessibility via the internet and mobile devices
Uploading of related documentation and media
Secure data input and transmission
Assessment
Case are immediately notified to appropriate staff for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:
Collaborate via PCs and mobile devices
Receive specific alerts of new and changing claims
Work with claimants or their legal representatives
Classify claim types, priorities and status
Assign owners and case staff
Define plans, tasks and assignments
Upload and store supporting documents and media
Risk assess and score
Financially assess potential outcomes
Automatically set resolution targets based on SLAs
Visualise and manage the investigative work load
Investigation
Case are managed through the investigation stage until resolution and settlement. RiskAvert functionality benefits this process as allows your case workers to:
Collaborate via PCs and mobile devices
Workflow manage the process, including approvals
Document findings, conclusions, and actions
Financially model and assess case outcomes
Standardise process and documentation
Upload and store supporting documents and media
Score the mitigated and unmitigated risk
Monitor and report progress
Alert stakeholders of tasks they must carry out
Store all information pertinent to every case
Workflow
RiskAvert Case Management system is designed to enhance, standardise and optimise your processes through:
Ergonomic incident and risk submission workflows
Maintaining confidentiality and anonymity
Automated notification and approval workflows
Standardisation of forms and documents
Intuitive user interface
Document management
Financial assessment of case outcomes
Risk score parametrisation
Data validation in all appropriate submissions
Online reporting of work load
Role-Based-Security defining what users can do
Workflow rules triggering email and text links
System Customisation
RiskAvert Case System can be customised to reflect the type of case load of your organisation, such as:
Case register design
Classifications of cases, claims and projects
Design of reporting forms
Organisation structure
Staff, contacts and partners
Input forms and documents
Locations and assets
Priority and status levels
Risk scoring rules
Documentation structures
User roles and permissions
Workflow business rules
Branding
Sector experience
Governance Services
Arqiva, Argos, Fujitsu, Dorset&Hampshire Water, Habitat, iForce, NTL, Virgin Media, Sainsbury's Sainsbury's Bank, Telewest, VT Group
ERP Project Management
Acco, Alcoa, Apple, Electrocomponents, NATS, Omron, Rabo Bank, RTE and Unipart
TV Production Management
Carlton, Flextech, Globo, RTE and SWR
Advanced Logistics
Excel, Kuehne + Nagel, Oracle, Stanhope, Tesco, Twinnings and Unipart
Medical EPR Solutions
Blatchford, Convatec, Bristol Myres Squibb and the NHS
Featured customers and partners
Over two decades, Risk Avert has provided services and systems to assist many large and medium-sized organisations including Argos, Arqiva, Blatchford, Habitat, NHS, Virgin Media, Habitat, Iforce, RTE and Sainsbury’s.
Customer Feedback
"RiskAvert have provided us with many years of unbroken service in the provision of Confidential Whistleblowing and Crimeline registers. Year on year, some of the information received has resulted in significant results and benefits."
"RiskAvert provides us with an independent "Whistleblowing" service. They were excellent in constructing our bespoke system and ensuring the amalgamation of the disperate previous systems and call lines went smoothly. Our "Rightline" now provides an efficient means for reporting of wrong doing both internally and externally."
We are enabling process teams to collaborate with colleagues and third parties worldwide!
RiskAvert enhances the team's ability to collaborate confidentially with colleagues and others while working from the office, on the move or at home. The software is multilingual and currently supports 25 language sets.
Security is embedded into every system layer, including authentication, transmission, firewalls, fault-tolerant hardware and load balancing infrastructure.
Email:
info@riskavert.com
Phone:
+44 203 880 1918
Advisor:
+44 77 66 46 2005