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RiskAvert helps you maintain quality and administer quality compliance obligations
Optimise your quality processes, enhance stakeholder collaboration
and drive through quality benefits through to the bottom line using RiskAvert
Identification
Better communicate policy and the collection of risks, issues and incidents via the internet and call centres.
Assessment
Systemise the assessment, prioritisation, control setting and document control for each incident and risk.
Investigation
Attain greater quality and consistency in investigations, control setting and reporting from introducing workflows.
Workflows
Automate your processes, standard procedures and work instructions using workflow and other intuitive functionality.
Reporting
Monitor and communicate trends, risks and actions using online dashboards and operational reports.
System Customisation
RiskAvert Quality and Assurance system can be customised to reflect the processes, structure and data classifications of your organisation, such as:
Multiple Q&A register design
Product codes, models and groups
Standard mitigation controls
Organisation structure
Staff, contacts and partners
Input forms and documents
Locations and assets
Priority and status levels
Risk scoring rules
Documentation structures
User roles and permissions
Workflow business rules
Branding
Identification
RiskAvert, makes it easily for quality stakeholders to concisely report issues and opportunities through:
Online forms specific to each risk and incident type
Integration with call centre reporting methods
Multi-organisational and language reporting choices
Tailoring questions for reporters to answer
Data input validation against stored data
Easily maintainable validation data
Accessibility via the internet and mobile devices
Providing anonymous reporting functionality
Secure data input and transmission
Assessment
New reports of quality matters are immediately notified to your team for initial assessment, prioritisation and action planning. RiskAvert functionality allows your teams to:
Collaborate on-line via PCs and mobile devices
Receive specific alerts of new and changing issues
Classify incident types, priorities and status
Assign owners and case workers
Define plans, tasks and assignments
Upload and store supporting documents and media
Risk assess and score
Code incidents to internal and external standards
Automatically set resolution targets based on SLAs
Visualise and manage the overall work load
Investigation
Quality matters can be managed through the investigation stage to final closure. RiskAvert functionality benefits this process as allows your teams to:
Collaborate with remote stakeholders
Workflow manage the process, including approvals
Document findings, conclusions, recommendations
Create and assign controls to be applied to risks
Standardise process and documentation
Upload and store supporting documents and media
Score the mitigated and unmitigated risk
Monitor and report progress
Alert stakeholders of tasks they must carry out
Stores all information pertinent to every case
Workflow
RiskAvert Quality and Assurance system is designed to enhance, standardise and optimise your current processes through:
Ergonomic incident and risk submission workflows
Automated notification and approval workflows
Standardisation of forms and documents
Intuitive user interface
Document management
Risk score perameterisation
Data validation in all appropriate submissions
Online reporting of work load
Role-based-security defining what users cando
Workflow rules triggering email and text links
Reporting
RiskAvert Quality Assurance system offers extensive reporting capabilities including dashboards, online displays and operational reports:
KPI dashboards showing volumes and risks profiles
Online reports linked to all related information
Operational reports for each key stakeholder
Regulatory compliance reports
Dashboards provide high quality visualisation of performance and trends and the ability to drill through to lower level of details. All reports can be exported to Excel and PDF file formats.
Connect your internal and external teams across different locations
around the globe!
RiskAvert enables secure location independent team collaboration and communication. Get your work done at home, in the office or at any location globally. The software is multilingual and currently supports many language sets. Security is embedded into every layer of the system including authentication, transmission, firewalls, fault tolerant hardware and load balancing infrastructure.
Data security and privacy is our highest priority
RiskAvert strives to offer the highest levels of data security employing a multitude of security features such as end-to-end encrypted data, password complexity, multi-factor authentication, session timeouts, secure infrastructure, and event auditing.
The RiskAvert Cloud Edition provides a redundant infrastructure and continuous encrypted multi-site backups supporting the highest standards of data security and availability in addition to the best performance.
RiskAvert fulfils the highest standards in data security and privacy according to EU standards, continuously investing in the security of its services and the protection of customer data.
RiskAvert fulfils the highest standards in data security and privacy according to EU standards, continuously investing in the security of its services and the protection of customer data.
With the RiskAvert Cloud Edition your data will be stored on servers in the European Union. Data centre and network architecture options are available to meet the requirements of the most security-sensitive organizations.
Get Your Information Faster, Wherever You Are
View your dashboards and reports
Obtain alerts of new requests, cases or changes
Monitor and approve transactions on the move
On line access to key information
Data Input Methods to Suit You
Traditional approaches
Voice recognition
Handwriting
Featured Customers and Partners
Over two decades, Risk Avert has provided services and systems to assist many large and medium sized organisations including Argos, Arqiva, Blatchford, Habitat, NHS, Virgin Media, Habitat, Iforce, RTE and Sainsbury’s.
E-mail address
info@riskavert.com
Technical Support:
support@riskavert.com
Accounts
accounts@riskavert.com